Delivery Information

Shipping Policy

Shipping carrier: FedEx or UPS

Express Shipping is available with extra shipping cost. If you require express service, please let us know. Merchandise can’t be shipped to PO Box Addresses. Merchandise shipped to any other address other than the billing address is the responsibility of the customer. Most items ship within 72 Hrs or less some items may take longer depending on availability. We will contact you if an item will take longer than 2 weeks to ship. We are not responsible for late arrival caused by carrier or carrier being unable to reach the customer to set up a schedule for delivery.

International Shipment

We ship worldwide. Customer is responsible for your countries Taxes, custom duties etc. We are not responsible for late arrival caused by carrier or carrier being unable to reach the customer to set up a schedule for delivery. We use USPS for all international shipment. We will provide our best rate to you by weighing item and measuring the box.

Refused Orders

Any package that is refused will be charged a shipping fee and a 15% restocking fee.

Orders Not Received

In order to make a claim we must be notified of a package that has not been received within 15 days of the original order.

Damaged Merchandise

If this FEDEX/UPS shipment has received damages in transit, please do the following within five days of receipt. Keep the OUTSIDE SHIPPING CARTON, all PACKING MATERIAL, and the DAMAGED MERCHANDISE in the condition that they arrived. Please call UPS/FEDEX office WITHIN FIVE DAYS of receipt and request that a damage inspection be made. After above has been done, then please advise us. We will send you a replacement for the damaged merchandise as soon as possible, but we cannot do so until the damage inspection has been made. UPS/FEDEX will settle the claim directly with us.

 

Free Shipping to Continental US Only